Returns & Exchanges

At JNCO Los Angeles, we want you to be fully satisfied with your wide-leg denim and streetwear. If your order isn't the perfect fit, you can return or exchange unworn items with original tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

  • 3.
    Drop Off Package

    Affix the return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

  • 4.
    Receive Refund or Exchange

    After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.